In recent years there has been a much greater focus on patient-directed care, where treatment and care take into account an individual’s needs and personal preferences. However, while this progress has been positive for patients, there are aspects of care that can be overlooked, such as the contribution of a friend or family member who supports patients, both within and outside the clinical setting.

Carers often get little support or recognition for the work they do, but their role is essential to improving patient outcomes, as they are often involved in decisions about an individual’s health and care plan, as well as helping to manage the patient’s finances, living arrangements and day-to-day activities, such as shopping, bathing, cleaning and emotional support.

Carers are not limited by culture or country; they share common traits and face common challenges.

These unpaid carers provide care for those who need it most, often putting their own lives on hold or altering their daily routines to ensure that an ill or disabled loved one or friend has the support they need. However, the important role that carers play often goes unrecognised and they receive inconsistent support from healthcare systems around the world.